Thursday, March 11, 2010

Reflection Week 9

Listening Skills

Roadblocks
- Interrogating
- Ordering
- Ridiculing
- Probing
- Scolding
- Criticizing

Reasons to Improve
-To avoid saying the wrong thing, being tactless
- To generate a feeling of caring
- To check that you are both are on target with one another
- To help people start listening to you

Questions to Ask Yourself
-
What impulses do I have?
-
How genuine do I feel now?
- How attentive am I to him right now?
- How comfortable do I feel right now?

This handout will most definitely be coming with me to my future administrative office. I feel that listening is one of the most challenging administrator skill, and this is something that I will most definitely need to work on in the future.